Township of Chapleau

Time-Of-Use (TOU) Customer Choice

Choosing Your Electricity Price Plan

If you are a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020.

With TOU, the price you pay depends on when you use electricity. With Tiered prices, you can use a certain amount of electricity each month at a lower price. Once that limit is exceeded, a higher price applies.

If you want to continue paying TOU prices, no action is required. If you would like to learn more about your pricing options, visit

To switch from TOU to Tiered prices, you must notify us by completing an election form.  We will begin accepting election forms on October 13, 2020. There is no deadline. You can ask to switch at any time.

Election Form - EN

Election Form - FR

Pleas send completed form by email to: [email protected] or by fax to: 705-864-1962 or by mail: P.O. Box 670, Chapleau, ON P0M 1K0

Time-of-Use Customer Choice: Questions and Answers -EN

Time-of-Use Customer Choice Questions and Answers -FR