Chapleau Hydro
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Hello Chapleau
We’re happy to join your community as your new electricity provider. Our friendly team is here to support you through this change and every day forward. Contact us at 1.888.664.9376 or visit HydroOne.com/Chapleau for FAQs and to learn more.
Your final Chapleau Hydro bill
Chapleau Hydro’s online payment system is no longer available. You received your final Chapleau Hydro bill in August and any outstanding balances not paid by the due date have been transferred to your Hydro One account and will appear as “Miscellaneous Adjustment” on your first Hydro One bill. Please note any security deposits or installment plans will also be transferred to Hydro One.
This webpage will permanently close on October 6. For assistance, please contact Hydro One at 1.888.664.9376 or visit HydroOne.com/Chapleau.
Your first Hydro One bill
By mid-September, you will receive your first Hydro One bill the same way you received your previous electricity bills. We offer flexibility that suits your lifestyle, with many options available to pay your bill. If you bank online, please remember to change your account number and the payee to Hydro One Networks.
Your new Hydro One account
Your new account number is in your Hydro One Welcome Package and will be on your first Hydro One bill. Use your account number to get your myAccount profile started. With myAccount you can conveniently view and pay your bill, select your language preference between English or French, monitor your electricity usage information, sign up for self-service options like paperless billing or AutoPay, and register for important alerts
You could Win Free Hydro* – Exclusive to Chapleau customers
For a limited time, you could win 1 of 5 prizes of $2,500 by signing up for myAccount and other helpful tools and services. To enter and for full contest details, visit HydroOne.com/FreeHydro. Contest ends October 16, 2024.
Join us at our Open House & BBQ on Tuesday, September 17th
Our friendly and knowledgeable team will be available from 4 to 7 p.m. at the Chapleau Civic Centre to answer any questions you may have about your new account, first bill and more. You’ll also discover the enhanced services and digital tools now available to you.